The ALon Story

SHARING & CARING

Alon Tourism Solutions was founded in 2000 to help travel businesses address a significant knowledge gap in the tourism industry: How to consistently and profitably work with the international travel trade/reseller market. Bringing deep knowledge of the travel market and relationship building to destinations and suppliers, Alon forges connections and educates clients on how to present their products to the travel trade for optimal ROI and adoption.

Pre-pandemic almost 80 million international tourists came to the United State annually. Bringing together dynamic destinations, exciting attractions/events, and travel buyers in search of meaningful experiences for their clients, Alon delivers bottom-line benefits, sustained sales and lasting relationships to the global marketplace.

THE ALON TEAM

Jennifer Ackerson

President & CEO
CTIS, CRME, MWBE

Jen Ackerson is a 25+ year veteran of the tourism industry with deep experience in every supplier category. She is an expert in educating and connecting tourism destinations/suppliers with travel trade buyers/resellers to build successful relationships that drive profits and sustained success. Jen spearheads Alon’s tourism training program “Steps to Success” in partnership with International Inbound Travel Assoc. (IITA) and the “Tourism Ready” training program for NYC & Co., the official DMO of NYC. She is an expert public speaker, event planner, and global tradeshow ambassador.

JOANNA MILITELLO

General Manager / Marketing & Creative Development Manager

Joanna Militello joined the Alon team in 2015 and brings unbridled passion for the tourism and travel industry to each and every engagement. With a background in wholesale and B2B retail sales and management, Joanna employs her broad marketing skillset and deep knowledge of customer segments to forge successful, creative solutions. She manages daily operations and short/long-term planning for the business while overseeing client programs. Joanna also plans and organizes Alon’s training and activation programs, tradeshows, sales missions, and FAM tours.

BRONWYN ZIEGLER

Sales & Client Account Manager

Bronwyn Ziegler is an Australian native with 9 years of experience in the New York City tourism industry. She holds a bachelor’s degree in Tourism & Event Management from Victoria University in Melbourne, Australia. With industry experience in hotel, attraction and major event spaces across London, Melbourne and New York, Bronwyn understands the importance of relationship building to grow successful tourism businesses. She understands the pain points that affect suppliers and the importance of communication and innovation to drive successful outcomes.

Virginia Miller

Process & Systems Manager

Virginia Miller, once a college intern at Alon, is now with us as a full-time team member! After earning her degree in Business Administration, Virginia is deploying her diverse background in process management and business strategy to help our global client base. A passionate adventure traveler, Virginia is thrilled for the opportunity to work in the industry she loves.

JEAN GUINUP

Communications Consultant

Jean Guinup is a veteran of the tourism and hospitality industry. As GM of Woodbury Common Premium Outlets, Jean worked with prominent global retail brands and the international travel market. Her passion for helping clients discover new ways to increase sales is unwavering. Jean believes in “big visions” with thoughtful strategies to create success in today’s fluid market.

ADELE BLACK

Travel Agent Specialist

Adele Black specializes in multi-line hospitality sales on behalf of independent, upscale hotels, tour companies, destinations, and tourism-related products. She has participated in national and international travel trade exhibitions on behalf of clients, using established relationships with travel agencies to forge win-win relationships.

AWARDS

Women In Travel and Tourism International (WITTI) awarded Jennifer Ackerson with an Outstanding Women in Tourism Marketing Award at Connect Travel Show.

The International Inbound Travel Association (IITA) awarded Jennifer Ackerson the Stanley Fisher Outstanding Travel Professional Award at the IITA Annual Summit.

The New York State Tourism Industry Association (NYSTIA) awarded Jennifer Ackerson the Excellence in Leadership Award at the Annual Meeting & Tourism Excellence Awards.

MEMBERSHIPS & AFFILIATIONS

PARTNERS

ACCREDITATIONS

VOLUNTEER WORK

NYSTIA: Board of Directors, Higher Education Committee, Workforce Development Committee

Women in Tourism Awards

IITA Education Committee

Downtown Alliance Mentoring Program

"I have never worked with a company as personable, knowledgeable, and well versed in tourism as Alon. They seem to know everyone in the tourism world, which helped us get new contacts and contracts!”

Georgette / President / On Location Tours